Investmates Privacy Policy

This Privacy Policy available on our website/app is current and valid. This policy describes what information we collect and how it is used and shared. However, we reserve the right to change or amend any specific sections of this policy at any time. We may in future introduce new features and services for which we may have to update this Privacy Policy, you understand that you must update with the privacy policy as we inform and update our users.

Collection of User Information

By submitting Personal Information through our Site or Services, you agree to the terms of this Privacy Policy and you expressly give your voluntary consent to the collection, use, and disclosure of the Personal Information in accordance with this Privacy Policy. We shall collect the information that you provide to us and use it:

  • To Improvise our services to deliver better user experience and introduce new features and services;
  • To protect the safety of our users, which includes blocking suspected spammers, addressing abuse, and enforcing the terms of use for our services.
  • To make our site and services more useful to you, our servers collect information from you, including your browser type, operating system, Internet Protocol (IP) address, and domain name;
  • We may use third-party service providers to help us analyze certain online activities. For example, these service providers may help us analyze visitor activity on the Site. We may permit these service providers to use cookies and other technologies to perform these services for us;
  • Device Information: We may collect information about the devices you use to access our Services, including the hardware models, operating systems and versions, software, file names and versions, preferred languages, unique device identifiers, advertising identifiers, serial numbers, device motion information and mobile network information.
  • Stored information and files: Investmates mobile application (Investmates app) may also access metadata and other information associated with other files stored on your mobile device. This may include, for example, photographs, personal contacts and address book information. If you permit the Investmates app to access the address book on your device, we may collect names and contact information from your address book to facilitate social interactions through our services and for other purposes described in this Policy or at the time of consent or collection.
  • Stored information and files: Investmates mobile application (Investmates app) may also access metadata and other information associated with other files stored on your mobile device. This may include, for example, photographs, personal contacts and address book information. If you permit the Investmates app to access the address book on your device, we may collect names and contact information from your address book to facilitate social interactions through our services and for other purposes described in this Policy or at the time of consent or collection.

Information we receive from other sources

We may receive information about you from third parties, such as other users, partners (including ad partners, analytics providers, search information providers), or our affiliated companies or if you use any of the other websites/apps we operate or the other Services we provide. Users of our Ad Services and other third parties may share information with us such as the cookie ID, device ID, or demographic or interest data, and information about content viewed or actions taken on a third-party website, online services or apps.

User Activities

We collect information about the actions you take when using the services. This includes your interactions with content, like voting, saving, resharing, and reporting. It also includes your interactions with other users, such as following other users, and blocking. We collect your interactions with communities, like your subscriptions or moderator status.

Usage

We collect the information and store the content that you provide when you use our services, including when you sign up for an account, create posts or share content, message others, engage in the community(s). We collect information about how you use our services, such as what topics, communities, people, assets, etc. you follow, types of content you view or engage with, or the frequency and duration of your activities. We store the information we collect for as long as it is necessary for the purpose(s) for which we originally collected it. We may retain certain information for legitimate business purposes or as required by law.

Sending Notifications

With your consent, we may send promotional and non-promotional push notifications or alerts to your mobile device. You can deactivate these messages at any time by changing the notification settings on your mobile device.

Device information

Users can access our services through the use of our site online and app which is available for IOS and Android devices. By the use of our services on any device, we collect information about the computers, phones, or other devices where you install or access our services, depending on the permissions you've granted. We may associate the information we collect from your different devices, which helps us provide consistent services across your devices.

Log Data

We may log information when you access and use the Services. This may include your IP address, user-agent string, browser type, operating system, referral URLs, device information (e.g., device IDs), device settings, mobile carrier name, pages visited, links clicked, the requested URL, and search terms.

Cookies

To improve the responsiveness of the sites for our users, we may use "cookies", or similar electronic tools to collect information to assign each visitor a unique, random number as a User Identification (User ID) to understand the user's individual interests using the Identified Computer. A cookie cannot read data off your hard drive. Your IP address does not identify you personally. We use this information to deliver our services to you upon request, to tailor our site to the interests of our users, to measure traffic within our site, and let advertisers know the geographic locations from where our visitors come.

Backlinks or links to other sites

Our policy discloses the privacy practices for our own App only. You understand that our site provides links to other websites that are shared by our users or sometime by us, that can be beyond our control. We shall in no way be responsible for your use of such sites.

We may be required from time to time to disclose any personal information collected by us to governmental or judicial bodies or agencies or our regulators based on their requirement to comply with the applicable laws including cyber laws.

Information sharing

We do not share any sensitive personally identifiable information to any third party without obtaining the prior consent of the user except in the following limited circumstances:

We may be required from time to time to disclose any personal information collected by us to governmental or judicial bodies or agencies or our regulators based on their requirement to comply with the applicable laws including cyber laws.

Information Security

Our platform is committed to protecting the security and privacy of your Personal Information. We endeavour to have suitable technical, operational, and physical security controls and measures to protect information collected by us that are commensurate with the nature of our business at all times. We use a variety of industry-standard security technologies and procedures to help protect your Personal Information from unauthorized access, use, or disclosure.

We at certain times may take measures to help protect information about you from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. We also enforce technical and administrative access controls to limit which of our employees have access to nonpublic personal information

Grievance redressal

By the use of our services if you needs or wants to raise any grievance/dispute/help/feedback then you can directly reach out to us through the feedback section in our app or can contact us through our site. You also understand that any issue raised to us we may take appropriate time and action in that matter we think is right to do.

Contact Us

To reach out to us for any enquiry or support please follow the below mentioned contact details.

Support@investmates.io