This privacy policy explains how we collect, use, share, and protect your personal information when you use Otto, the AI financial assistant, and our platform Investmates. By using Otto and our platform, you agree to this privacy policy and consent to our processing of your personal information as described herein.
If you do not agree with this privacy policy, please do not use Otto or our platform. We collect information that you provide to us directly or indirectly when you use Otto and our platform, such as your contact information, financial information, preferences, settings, feedback, ratings, interactions, device information, location information, usage information, and social media information. We may also collect information from third-party sources, such as your credit score, credit history, credit report, financial data, demographic data, behavioral data, and interest data.
We use your information for various purposes, such as to provide you with Otto and our platform and their features and functionalities, to personalize your experience and tailor Otto's recommendations and insights to your needs and preferences, to communicate with you and respond to your inquiries, requests, feedback, and complaints, to verify your identity and prevent fraud, unauthorized access, and misuse of Otto and our platform, to improve, enhance, and optimize Otto and our platform and their performance, reliability, security, and usability, to develop, test, and launch new features, products, and services related to Otto and our platform, to analyze and understand how you use Otto and our platform and how we can improve them, to measure and report on the effectiveness and outcomes of Otto and our platform and their features and functionalities, to market and promote Otto and our platform and their features and functionalities to you and others, and to comply with applicable laws, regulations, and legal obligations. We may share your information with third parties, such as our affiliates, subsidiaries, parent companies, service providers, contractors, agents, business partners, data providers, other financial institutions, platforms, and services, credit bureaus, and other data reporting agencies, other users of Otto and our platform, law enforcement, regulators, courts, and other authorities.
We may also share your information in other ways, such as with your consent or at your direction, with other parties in connection with a merger, acquisition, sale, or other business transaction involving us or our assets, or with other parties for aggregated, anonymized, or de-identified purposes. We take reasonable measures to protect your information from unauthorized access, use, disclosure, alteration, or destruction, such as using encryption, firewalls, passwords, biometrics, backups, audits, and other security technologies and tools. We also provide you with tools and options to manage your information and privacy settings on our platform. You have certain choices and rights regarding your information and how we use it, such as accessing, reviewing, updating, correcting, deleting, opting out, managing, requesting, objecting, restricting, withdrawing lodging, and contracting.
One of the features of Otto is to give you hyper-personalized portfolio analytics and insights. Otto can read your portfolio and provide you with intelligent and personalized recommendations based on your financial goals, preferences, and risk tolerance. Otto can also help you track your portfolio performance, compare it with benchmarks, identify strengths and weaknesses, and suggest improvements and optimizations.
However, to provide you with this feature, Otto needs to access and use your financial information, such as your portfolio holdings, transactions, returns, and costs. We understand that you may have concerns about sharing your financial information with Otto and our platform. We want to assure you that we respect your privacy and security and we take all the necessary measures to protect your financial information.
We only collect and use your financial information for the purpose of providing you with Otto and our platform and their features and functionalities. We do not sell, rent, lease, or otherwise transfer your financial information to any third party. We only share your financial information with your consent or at your direction, or with our service providers, contractors, agents, data providers, or other financial institutions, platforms, or services that you link with Otto and our platform, or with law enforcement, regulators, courts, or other authorities as required by applicable laws, regulations, and legal obligations.
We use encryption, firewalls, passwords, biometrics, backups, audits, and other security technologies and tools to safeguard your financial information in transit and at rest. We also provide you with tools and options to manage your financial information and privacy settings on our platform. You can access, review, update, correct, or delete your financial information and account on our platform or by contacting us. You can also opt out of receiving marketing and promotional communications from us or our partners. You can also link or unlink your financial institutions, platforms, or services with Otto and our platform at any time.
If you have any questions about this privacy policy, please contact us at support@investmates.io